Shipping policy

Shipping Information

Shipping Methods

We make every effort to ship all in-stock orders received on weekdays by 12:00PM EST on the same day. All other in-stock orders will be shipped within the next business day. You can choose the following shipping methods:

For orders within the continental United States

    • Standard Shipping via FedEx Ground or USPS
    • FedEx Next Day
    • FedEx 2nd Day
    • USPS Priority Mail

    Orders to Post Office boxes, APO, FPO, Puerto Rico, the U.S. Virgin Islands, Alaska, Hawaii

      • USPS First Class
      • USPS Priority Mail

      Orders outside United States

        • USPS First Class
        • USPS Priority Mail
        • USPS Express Mail(EMS)

        EU Importer of Record

        The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Uustar Corporation. to import the goods on his behalf. Further, the consignee/buyer agrees that Uustar Corporation. may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.

        Estimated Transit Time

        The time you receive your order depends on the level of service you select. By choosing ground service, please check here to get the transit time of your order.

        Shipping Disclaimers

          • Upgrading to Next Day does not mean you will get your order the next day. Upgrading to Next Day or 2nd Day does not change how long it takes us to assemble and ship your order--it only reduces the travel time after the package leaves our warehouse. For example, an order that upgraded to Next Day will usually leave our warehouse on the same or 2nd business day and reach you on the 2nd or 3rd business day.
          • We offer United States Postal Service(USPS), FedEx. We reserve the rights to select the shipping method and carriers to meet your requirement.
          • Next Day and 2nd Day service may not be available in all locations, please refer to before you choose such shipping methods for your particular city.
          • All days listed in shipping method are estimated days provided by our carriers. Although Edible Naturals will ship all in stock orders out within the next business day,Edible Naturals cannot guarantee packages will arrive within that estimated timeline. if you have any questions regarding the delivery time, please contact us or the carrier you selected for detail before placing your order.
          • Edible is not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters.


          Shipping Charge

          We offer FREE standard shipping services on all orders within the United States.* (*All offers valid while supplies last and are for ground service only. Saturday delivery is not available in all locations. Other limitations apply. Orders shipped to NC are subject to state and local sales tax, as applicable. does not deliver on Sunday or major holidays. Overnight Delivery is not available in all locations, including remote areas such as Hawaii and Alaska.)

          Just for your assurance before you fill out the customer information and payment information the shipping charge will appear on the page. automatically computes and displays shipping charges whenever you select to check out. You will know the exact amount of shipping cost to your purchase before you actually need to submit your payment information. There will be no "Hidden" charges.


          Delivery Attempts

          FedEx will make two attempts to deliver your merchandise and will leave a door hanger notifying you of the attempt. If the package is undeliverable after two attempts, the product will be returned to our warehouse. You will be credited for the price of the item, but you will not be credited for any shipping and handling charges you may have been charged. If you refuse delivery, a credit will be issued for the price of the product but not for shipping charges (if applicable). All returned packages will be considered customer returns. Please look at return information section below for more detail. All credits will be applied to the payment method in the original order.


          Leaving Signed Notes

          By leaving a signed note giving FedEx permission to leave a package at the door, you have relinquished Edible Naturals and FedEx of any and all responsibility for loss or damage.


          P.O. Boxes and APO/FPO

          Our standard shipping rate does not apply to orders shipping to P.O.Box or APO/FPO addresses. Please provide an alternative street address in the shipping information fields. Please contact us for detail shipping rate if you wished to ship to P.O.Box or APO/FPO addresses. If you still have the P.O. Box listed in the "ship to" address it will automatically default to the postal service. And your order will be on hold until we get the shipping price adjusted. You must make sure you delete any reference to the P.O. or APO address from the shipping field. We can ship to APO/FPO addresses using U.S. Postal Service Registered Mail. Missing orders can only be traced after 15 business days from the ship date. Replacement orders or credit for damaged or missing orders will not be issued until the US Postal Service has approved the claim; the claims process could take as long as 4 - 6 weeks. The U.S. Postal Service imposes weight and size limitations on shipments to some locations. Please consult your local postal office for more information.